Shipping Policy

We currently ship within Canada only.

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ORDER PROCESSING
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All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

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SHIPPING RATES & FREE SHIPPING THRESHOLDS
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Alberta
Flat rate: $6
Free shipping on orders over $50

British Columbia
Flat rate: $8
Free shipping on orders over $60

Ontario & Quebec
Flat rate: $10
Free shipping on orders over $80

Manitoba, Nova Scotia, New Brunswick, Prince Edward Island
Flat rate: $13
Free shipping on orders over $100

Saskatchewan, Newfoundland & Labrador, Northwest Territories, Yukon
Flat rate: $20
Free shipping on orders over $120

Please note: our current flat-rate shipping is based on standard rates to major centres. If you are in a rural or remote area, shipping costs may vary. We are working on live rate shipping coming soon so you always see the most accurate rate for your exact address.

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DELIVERY TIMES
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Alberta: 1–3 business days
BC, Saskatchewan, Manitoba: 3–5 business days
Ontario, Quebec: 4–6 business days
Atlantic provinces: 5–8 business days
Northern territories: 7–14 business days

Delivery times are estimates provided by Stallion Express and Canada Post and are not guaranteed. Navy Heart Essential Oils is not responsible for delays caused by the courier.

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TRACKING YOUR ORDER
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Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your order anytime at: https://stallion.ca/track/

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QUESTIONS?
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If you have any questions about your order or shipment, please don’t hesitate to reach out:

Email: navyheart.ca@gmail.com
Phone: +1 (403) 901-6428

We appreciate your support of our small Calgary-based business and will always do our best to get your oils to you as quickly as possible.